EmoscoreUnique Key Performance Indicator (KPI) gauging the emotional impact of your channels, content, etc.
Track major KPIMeasure important Key Performance Indicators (KPIs) such as Customer Satisfaction (CSAT), Net Promoter Score (NPS) or Customer Effort Score (CES) in quantity and continuously (CSAT, NPS, CES)
Visit purposeGet to know what are the goals of your customers - and it they are aligned with yours Surveys
Qualitative feedbackGet to know why they experience positive or negative emotions with a standardized list of reasons to chose from (N.B. You can adjust that list of items) Surveys
Age & Gender Surveys
Brand EquityMeasure your brand equity value based on the Keller approach (brand awareness, perceived quality and value as well as recommendation) Surveys
Open-FieldIdentify qualitative insights and suggestions from your customers in the form of short texts associated to their emotion states Surveys
Purchase IntentDiscover how likely your customers or prospects are willing to purchase from you, and more importantly, what is preventing them from buying Surveys
Email captureCapture email addresses for lead generation or to build a user panel associated to their emotions
Complete Socio-DemographicsKnow your customers incomes, their family structure, their employment status, the education path, etc.
B2B ProfileDiscover your client's company size, industry sector, department, ... Surveys
Customer &Compare your current users and customers results versus non-customers and non-users User status
Web analyticsCheck out your visitors sessions, pageviews, bounce rates, ... combined with user origins and survey responses
Email reportAutomatically receive weekly reports in your inbox
Export to Excel
Mobile readyEnjoy a mobile compatible survey module
Survey flow configuratorChose your sequence of questions and activate them in seconds
Survey module interfaceChose between a wheel (B2C oriented) or inline (B2B oriented) interface or chose to activate embedded survey modules
Survey module behaviorAdjust survey frequency, delays, colors, languages, position, ...
Advanced survey module behaviorDefine survey behavior parameters such as: sampling size, activation by device category, Emolytics button removal, ...
Access and Support:
BasicOnline Support (through support website, email and messaging).
DedicatedSupport by phone or email with your account manager.
Emolytics ConsultingReporting by our data analysts to highlight key insights and action points.
Available on demand
Number of Users
Number of Websites